Khanh Hoang

khanh@khanhh.tech

Downloads (Proton Drive)

Khanh Hoang

San Jose, CA 95111 | khanh@khanhh.tech
+1 (669) 350-6244

I’ve spent over seven years building, troubleshooting, and maintaining PCs, for clients and personal passion projects. I thrive on diagnosing issues with software/hardware and making tech work seamlessly for people. Whether it’s fixing a stubborn system or providing tech support, I love providing clear solutions and great customer support.

  • Technical Skills

  • Hardware Diagnostics: MemTest86, CrystalDiskInfo, AIDA64

  • System Repair & Optimization: Windows Event Viewer, DISM, SFC

  • Benchmarking & Verification: Cinebench, Furmark, Prime95

  • Software Suites: Microsoft 365, Google Workspace, Proton Suite

  • Interpersonal Skills

  • Customer Support & Technical Assistance: If you have a question or problem, I’ll figure it out and/or walk you through it, step-by-step!

  • Effective Communicator & Instructor: I’ll figure out what you need to know, and translate it into terms you understand!

  • Adept Learner & Troubleshooter: If I don't know something, I’ll swiftly figure it out when necessary. When I need to troubleshoot something, I use my expertise to go step-by-step and algorithmically diagnose the issue.

Experience

  • Computer Assembly & Repair

  • Freelance Tech Repair Technician for A2Z REPAIR Repair (Senter Rd.)

  • (Jan 2025 - Present)

  • Freelance Computer Repair Technician for quickfix Phone Repair

  • (Aug 2024 - Mar 2025)

  • Built and configured over 50 PCs for clients, optimizing performance for gaming and professional use, consistently completing builds within 2 hours.

  • Diagnosed and resolved hardware failures using Memtest86 (RAM Testing), CrystalDiskInfo (Storage Monitoring), and AIDA64 (System Diagnostics).

  • Performed stress testing via OCCT, Furmark, and Prime95, verifying system reliability under extreme workloads and situations.

  • Computer Maintenance

  • Utilized diagnostic tools (HWinfo64, CPU-Z, etc.) to optimize system stability and performance, ensuring hardware longevity.

  • Conducted system inspections, cleanings, replaced thermal paste and thermal pads, reducing device temperatures by over 20°C

  • Phone Repair

  • Repaired screens and batteries for various iPhones, restoring functionality and extending device lifespan while reducing e-waste.

  • Migrated multiple clients’ data to newer phones, both iPhone and Android, preventing data loss and providing seamless device upgrades.

Education

  • Andrew P. Hill High School (Graduated May 2022)